Please contact our call centre on 07 5537 2892 for your nearest dealer.

Please contact our call centre on 07 5537 2892 for your nearest dealer.

Yes, when the opener is in idle the drive train acts as a lock.

  1. Press and hold the blue Door Code button on the openers control panel.
  2. While holding the Door Code button press your transmitter button for 3 seconds twice.
  3. Release the Door Code button and test to confirm successful coding.

The procedure to delete a transmitter is the same as coding see above.

Firstly, you will need to clear the opener’s memory to remove the lost transmitter. Note that this will delete storage of all coded transmitters.

  1. Disconnect power to the opener.
  2. Press and hold the blue Door Code button on the openers control panel.
  3. While holding the Door Code turn the power back on.
  4. Continue holding until all LEDs have switched off. Any existing transmitters will need to be coded back into the opener.
  5. You will now need to recode any existing transmitters back into the opener see procedure above.

To purchase a replacement transmitter please contact our call centre on 07 55 372 892 for your nearest dealer.

There may be an obstruction blocking the path of the door or gate or perhaps the travel limits need to be reset. Refer to your owner’s manual for instructions on setting limits.
Why does the opener beep when opening the door?

The overload indicator has been triggered and needs to be reset. It is possible that the door and/or opener need to be serviced. Please contact our call centre on 07 55372 892 for assistance.

This could be radio frequency interference, a faulty transmitter or perhaps someone in your vicinity has their transmitter accidentally coded into your door.

Check if the opener has been disengaged. Re-engage the opener and make sure that the chain index clicks into the shuttle securely.

Disengage the opener to switch your door/gate into manual mode. Refer to your instruction manual for further information. Once you have exited the garage or property you can lower the door or close the gate and re-engage the opener to securely lock up.

You might need to have the door serviced and balanced. Please do not attempt this yourself as the springs are under very high tension. Please contact our call centre on 07 55 372 892 for assistance.

Please contact our office on 07 5537 2892